Shipping & Returns

Shipping Information:

  • If we receive your order before 2 p.m., we will usually ship your order on the same day
  • Our products are shipped from Germany, The delivery time depends on the destination country:
    1. Germany: 2-3 working days
    2. Switzerland: 1-2 working days
    3. Europe: 4 - 10 working days
  • Please remember: These are approximate times. In exceptional cases (e.g. DHL 
    delays), delivery times may be longer - unfortunately, we have no influence on this.

Return Information:

You can return items; however, in this case, you will have to bear the return costs 
yourself. If you want to return something, please note:

  • The goods must be unused, undamaged and in the original packaging with original 
    labels
  • We do not accept returns of used or damaged items

Once we have received and checked your return, we will refund the purchase price 
within 14 days. Unfortunately, we cannot refund shipping costs.